Christmas & New Years 2018 - 2019

Some extra details regarding Christmas and New Year Bookings for 2018 -2019

$50 Non - refundable deposit for all bookings over this period. 

 

No discounts for multiple pets due to the public holidays and staffing costs.

$5 surcharge applies per night for dogs over Christmas between 14th December and 6th January.

All payments must be made in cash when you drop off your pet, no direct transfers. 

Unfortunately, we do not have Eftpos on site. 

During this time, we will ring, text or email you if there is any issue with your pet.

This is a very busy time of year for us, so please do not ring us to check on your pet,

as it takes us away from watching and caring for your pet and our other guests.

If you are really worried.... please text or email us with your name, pets name, breed and colour,

and we will answer your messages as soon as we can. 

Front Office Closing Times & Dates:

We only accept booking for Christmas for guests that arrive on or before

the 24th December no later than 3pm, and depart after 9am on the 28th December.

Our front office will be closed for arrivals and departures during this time. 


We are also closed for arrival and departures on the 1st of January 2019.
 

All pet owners must fill out a form with your and your pets information,

this will take about 2 - 3 minutes on arrival.

BEDDING / FOOD

Please do not bring any bedding, blankets, toys or food (unless your pet is on a special diet).

We supply all clean linen and bedding, and there are plenty of toys for your pet to play with

and they get plenty of exercise with activities during the day. 

We really appreciate if your pet comes with a collar and a name tag.

If you need to supply food for your pet, please label each item with your pets name, breed and colour.

If you would like to leave your cat box, please label it with your name and your pets name and colour.

We appreciate your understanding during this busy period. 

Thank you

DROP OFF &

PICK UP HOURS

9.00am - 6.00pm

Every Day:

 

 

Or unless prior arrangements with us. 

 

A $10 surcharge will apply outside of our normal operating hours. 

Bookings not essential for arrivals during

these times except over the Christmas period.

© 2017 by Pacific Palms Pet Resort. All Rights Reserved

ADDRESS

2989 Mackay-Eungella Road

Mirani, Mackay

QLD 4740
Australia
pacificpalmspetresort@gmail.com
Ph: 0459 761 261   OR   (07) 49 666 260

 

OPEN

7 days a week